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CCS Investigation Finds Online Food Delivery Industry To Be Currently Competitive But Exclusive Agreements Could be Problematic In Future

2016, Singapore, Abuse of Dominance

Acting on complaints, CCS has investigated an alleged anti-competitive practice by an online food delivery provider in Singapore. The investigation revealed that the online food delivery provider had entered into exclusive agreements with certain restaurants, which prevented the restaurants from using other providers’ services. CCS has ceased its investigation as competition has not been harmed. However, CCS will continue to closely monitor the market as such exclusive agreements can be problematic in future.

More information on the case can be accessed here.